Users can also choose to work offline using the ‘ Work Offline’ option in Outlook. Users can continue their work in Outlook and perform tasks, such as reply to urgent emails, move emails or other mail items between the folders, or delete items from folders, without experiencing any issues.Īs soon as the system connects to the internet, the changes stored in the OST file are automatically synchronized with the server mailbox on the Exchange server so that both copies are the same. This allows Outlook users to work offline even when the internet is unavailable or slow. When Microsoft Outlook is configured with Exchange server in Cached Exchange Mode, it creates an Outlook Storage Table file, also known as Offline Outlook data file or OST, to store a synchronized copy of mailbox data. In this guide, we help you troubleshoot the problem and switch Outlook from working offline to working online. Sometimes, due to sync error, disabled Outlook profile, or damage to OST file, the Outlook may go into Disconnected or Working Offline mode. Users can use the option to switch from work offline to work online based on their needs. MS Outlook provides an option to work offline when you configure an IMAP,, or Microsoft Exchange server account.
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